Help Desk Analyst III

Description 100% onsite in Saint Michael, MNResponsibilities: Provide technical support and troubleshooting assistance on software application-related issues. Manage Android Development tasks and ensure they align with company standards. Operate and maintain Microsoft and Apple devices, ensuring they are in optimal working condition. Utilize Configuration Management tools to keep track of system updates and changes. Work with Cisco and Citrix technologies to provide network solutions. Address issues related to Mac Computers and other computer hardware. Undertake deployment of new hardware and software to ensure seamless integration into the company's existing systems. Maintain accurate records of customer interactions and report on any trends or recurring issues. Utilize Active Directory to manage users and control network access. Continuously stay updated on industry trends and emerging technologies to stay ahead in the fast-paced Food & Food Processing industry.This role is a valuable opportunity for someone with a strong background in IT and customer support, looking to further their career in a dynamic environment.ANYONE INTERESTED SHOULD CONTACT ROBERT BROMMEL AT 612-503-4032Requirements Minimum of 3 years of experience in a Help Desk Analyst role or similar. Proficiency in Android Development. Familiarity with Mac Computers and Apple Devices. Strong knowledge of Microsoft software and systems. Experience with Active Directory. Understanding of Computer Hardware and ability to troubleshoot hardware issues. Experience in Configuration Management. Proven track record in successful Deployments. Ability to work in a fast-paced, dynamic environment within the Food & Food Processing industry. Excellent communication and collaborative skills. Strong problem-solving skills and the ability to think critically. Ability to work independently and manage multiple tasks simultaneously. High attention to detail and strong organizational skills. Bachelor's degree in Computer Science or a related field is desirable. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .