As a Sr Field Service Supervisor here at Honeywell, you will be responsible for overseeing and leading the field service operations. Your primary responsibility is to ensure the successful installation, maintenance, and repair of our products and solutions at customer sites. You will manage a team of field service technicians, coordinate service schedules, and ensure customer satisfaction. Your role is crucial in maintaining strong customer relationships and driving the growth of our business. In this role, you will impact the efficiency and effectiveness of our field service operations, ensuring that our customers receive timely and high-quality service. You will play a key role in driving customer satisfaction and loyalty, as well as identifying opportunities for service improvement and growth.KEY RESPONSIBILITIES:
Oversee and manage the field service operations
Lead a team of field service technicians and provide guidance and support
Coordinate service schedules and ensure timely completion of service requests
Monitor and analyze service data to identify trends and implement process improvements
Collaborate with cross-functional teams to resolve customer issues and ensure customer satisfaction
The salary range for this position is $83,200 - $105,000. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.YOU MUST HAVE:
3+ years of experience in field service operations in HVAC or a related field
Strong leadership and team management skills
Excellent problem-solving and decision-making abilities
Customer-focused mindset and strong interpersonal skills
WE VALUE:
Bachelor's degree in a technical field or equivalent experience
Knowledge of building automation systems and controls
Proven track record of driving customer satisfaction and business growth
BENEFITS OF WORKING FOR HONEYWELL:
Medical, Vision, Dental, Mental Health Benefits
Paid Vacation 401k Plan/Retirement Benefits (as per regional policy)
Career Growth Opportunities
Professional Development Programs
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.