About Us
Sail is a top-tier, concierge-focused property management company where all aspects of operations and marketing are performed with precision. We consider positive resident experiences, proactive problem solving, and optimum operating results a baseline requirement of our organization. We build community with the residents that live in our properties and partnerships with our owners. Relationships are the heart of who we are and what we do.
Who We're Looking For
The Custodian position at Sail is an integral part of our team and plays a key role in upholding a concierge-level service to guests and residents. This role maintains the “wow” factor within the building, keeping all interior and exterior common areas immaculately clean and well-maintained. As a full-time position, regular working hours would be Monday-Friday from 9:00am - 5:30pm, with occasional opportunities to work evenings or weekends.
You’ll thrive in this role if you find joy in creating a clean and welcoming space for others, have a keen eye for detail, and are knowledgeable in completing basic maintenance requests.
Responsibilities may include, but are not limited to:
- Maintain cleanliness of interior and exterior common areas, including: lobbies, office areas, elevators, entryways, hallways, amenity spaces, and grounds.
- Replace light bulbs in the lobbies, elevators, entryways, hallways, or stairwells, when necessary
- Thoroughly clean vacant apartments during unit turns
- Responsible for the care, maintenance, and inventory of all supplies and equipment owned by the property and/or management company
- Complete heavy cleaning jobs upon request
- Keep sidewalks shoveled in the winter, and add salt to remove ice when necessary
- Notify supervisor of any resident or safety issues such as maintenance needs, resident issues or changes
- Demonstrate strong professionalism and excellent customer service at all times as a representative of Sail.
- Contribute to cleanliness and curb appeal of the community
- Respond to basic maintenance requests
Requirements
- Capable of performing the essential functions of the job, with or without reasonable accommodations
- Ability to understand and communicate written and verbal directions
- Regular attendance, reliability and punctuality is necessary to meet the needs of applicants, new and current residents,
guests and outside vendors during regularly scheduled hours
- Ability to work nights and weekends, upon request
- Must be able to work overtime as needed
- Must be available on the last and first day of the month for turns
- Outstanding customer services skills
- Well organized with excellent attention to detail
- Aptitude to work independently with excellent time management skills