Responsibilities:
· Answering the phone in a prompt and courteous manner
· Providing superior customer service.
· Entering orders into our system for customers.
· Liaison between customers/drivers/ staff
· Identify late orders and document what transpired
· OnDemand dispatcher
· Unload evening truck & pallets with a forklift.
· Administrative support as needed
Qualifications:
· Excellent communication and interpersonal skills
· Empathize with people's needs
· Solid time management and prioritization skills
· Accurate attention to detail
· Positive attitude and team player
· Adapt to fast-changing situations
· MS Office - CXT experience is a plus
· Must be able to pass background check & Drug Test
· Basic knowledge of the Metro Area
Benefits:
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
On Demand Dispatcher Monday to Friday 7:30am - 3:30pm
Customer service representative Monday - Friday 10:30am-6:30pm
On call - Rotating weekends