Job Title: Lead Generation & Customer Outreach Specialist
Location: Saint Paul Park
Job Type: Full-Time
Compensation: 40,000.00 + performance bonuses
Company Overview:
We are a growing carpet and house cleaning company committed to providing top-quality service and customer satisfaction. We are looking for a motivated and outgoing individual to join our team and help us expand our customer base through effective lead generation and outreach.
Job Description:
We are seeking a professional and personable Lead Generation & Customer Outreach Specialist to work from our office. This person will be responsible for making outbound phone calls to prospective customers, following up on leads, and booking appointments for cleaning services.
Responsibilities:
Make outbound calls to homeowners and potential customers
Follow up on inquiries and warm leads
Answer incoming calls from prospective clients
Explain our carpet and house cleaning services
Schedule appointments and enter customer information accurately into the system
Maintain daily logs of calls and outcomes
Meet call and conversion targets
Assist with light office duties as needed
Qualifications:
Prior experience in customer service, telemarketing, or sales is a plus
Clear, friendly phone voice and excellent communication skills
Organized and detail-oriented
Comfortable using phones, computers, and scheduling software
Dependable and punctual
Bilingual is a bonus (not required)
Work Environment:
Office-based position
Collaborative and professional atmosphere
Training provided
To Apply:
Please send your resume and a short introduction explaining why you’re a great fit for this role.