ECommerce Specialist - Product Merchandising Lead

Description We are in search of a skilled eCommerce Specialist - Product Merchandising Lead to join our team in Edina, Minnesota. In this role, you will be expected to enhance the online customer experience by ensuring the functionality of our website and its elements, leading projects for website improvements, and maintaining a data-driven approach to identify future enhancements.Responsibilities: Monitor and audit the website for functionality and accuracy of product information. Respond promptly to any reported errors and work towards their resolution. Lead and implement projects aimed at improving the online customer experience. Identify potential areas for improvement by auditing the current customer experience. Serve as the primary contact for matters related to online product finding and selection. Collaborate with various departments to fix issues, communicate enhancements, and improve the customer experience. Coordinate with external eCommerce partners to achieve department initiatives and ensure the best combination of price, service, and quality. Regularly report on key metrics and behavioral data to identify and prioritize potential future enhancements. Develop expertise in the Magento platform and related systems and data. Keep updated with new technologies, trends, or advancements that can enhance the online experience for our customers. Make necessary changes to the website’s merchandising as directed by the product and marketing teams. Uphold corporate core values to support our culture. Requirements Minimum of 2 years of experience working in a detail-oriented services industry. Proven experience as an eCommerce Specialist or similar role. Proficient in Product Information Management (PIM). Familiarity with department Standard Operating Procedures (SOPs). Demonstrated expertise in using Magento Ecommerce. Strong skills in Digital Marketing. Comprehensive knowledge and experience in eCommerce. Experience in Operational Audit is preferred. Innovation starts with people.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .