Job Summary:Within a team environment, provides support to providers and nurses during patient care encounters. Collects clinical information, completes point of care testing, ensures exam rooms are clean and stocked for patient visits, assists practitioners with examinations, treatment, or procedures, administers prescribed medications within scope, performs follow-up care per provider instructions, and schedules follow-up appointments as ordered. Resolves patient concerns promptly and maintains departmental quality Improvement standards.Essential Responsibilities:
Adheres to Kaiser Permanente policies and procedures, principles of responsibilities, and applicable local, state, and federal laws.
Utilizes effective communication and interpersonal skills when interacting with patients and members of the healthcare team.
Completes patient intake, including vital signs, height, weight, and hearing and vision screening, as indicated.
Identifies care gaps and schedules care gap visits/procedures, as indicated.
Prepares consent, school, and work forms for provider to review and sign.
Ensures exam rooms are clean and stocked with essential supplies and equipment for patient visits/procedures.
Completes point of care testing.
Administers in-scope immunizations and medications, as ordered, and provides patients with the most recent Vaccine Information Statement (VIS).
Assists practitioners with examinations, including positioning and draping the patient, passing instruments in a sterile manner, and assisting with minor procedures.
Documents patient care and education in the electronic medical record.
Actively participates in Unit Based Team (UBT) and staff meetings, department-specific education, and quality improvement initiatives.
May perform other in-scope duties as assigned.
Basic Qualifications:
Experience
1000 hours of back-office experience required (within 1 year).
Education
High School Diploma or General Education Development (GED) required.
License, Certification, Registration
Medical Assistant Certificate from American Association of Medical Assistants OR NCCT National Certified Medical Assistant OR Certified Clinical Medical Assistant OR Registered Medical Assistant OR American Medical Technologist Medical Technologist Certificate
Basic Life Support required at hire from American Heart Association
Additional Requirements:
Customer service aptitude demonstrated through Customer Service Assessment.
Preferred Qualifications:
N/A
COMPANY: KAISERTITLE: Assistant, Medical IILOCATION: Duluth, GeorgiaREQNUMBER: 1308171External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.