Receptionist

Description We are in search of a Receptionist to join our team in SOUTHFIELD, Michigan. This role involves a variety of office functions such as answering multiple phone lines, greeting visitors, distributing mail, scheduling conference rooms, and data entry. This position provides a unique opportunity to work in a dynamic telecom environment and requires skills in conflict management and handling high volume inbound calls.Responsibilities: Answering and managing 10-30 phone lines. Greeting visitors and providing excellent customer service. Processing and distributing incoming mail. Coordinating conference room scheduling. Performing data entry tasks with accuracy and efficiency. Reporting to and supporting a specific team as required. Utilizing various software for daily tasks. Managing email communications professionally and promptly. Utilizing a dialing system for inbound telephone calls. Resolving conflicts and handling high volume inbound calls efficiently. Requirements Minimum of 2 years of experience in a receptionist role or similar customer service role Proficiency in handling switchboard phones with 10 - 30 lines Experience with answering multi-line phone systems Familiarity with standard receptionist duties including call handling, visitor reception, and administrative tasks Ability to manage high volume of inbound telephone calls Proven skill in conflict management and problem resolution Proficiency in dialing systems to manage, route and monitor calls Excellent email communication skills, with ability to compose and respond to emails professionally Experience with answering inbound calls and directing them to the appropriate departments or individuals. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .