Vacancy caducado!
COMPUTER TECHNICIAN Location: Comstock Park, MI 49321 Duration: 18 monthsKelly Technology is currently recruiting for a Computer Technician to work on-site in Grand Rapids as primary point of contact for providing hardware and software related assistance to 70+ end users. The ideal candidate will have background supporting hardware deployments, Office 365 and be comfortable in manufacturing setting.Essential Duties and Responsibilities:
- Build, configure, repair, and install hardware devices
- Address all computer related hardware issues including servers, terminals, tablets, desk phones, company cell phones, printers, scanners, copiers, etc.
- Assist users with questions related to software programs and functionality
- Create user profiles in active directory and email accounts
- Manage backup of information
- Assist with weekly company-wide rebooting activities
- Manage technology inventory, including researching and sourcing the purchase of key replacement items
- Run and crimp network lines and provide support with network and internet connectivity
- Maintain response and repair times within the SLA
- Troubleshoot and support printing issues
- Analyze problems and solve hardware and software related issues, both directly and remotely as applicable
- Other duties and projects as assigned
- Associate's Degree in Information Technology or other related field, minimum of a two (2) year degree from technical college
- Excellent verbal and written communication skills
- High level of initiative, with the ability to work well in a team environment
- Strong interpersonal skills with customer service mindset
- Ability to effectively prioritize work assignments, multitask, and meet project deadlines
- Motivated, goal oriented, self-starter
- Ability to present ideas in user-friendly language
- Knowledge of applicable data privacy requirements and best practices
- Ability to research, analyze, and develop recommendations/solutions based upon acquired knowledge and data