Company DescriptionAt Bosch Mobility Aftermarket, we believe in creating a work culture that embodies our core values of grow, enjoy, and inspire. Our Mobility Aftermarket division provides diagnostic and repair shop equipment, spare parts, and repair solutions for passenger cars and commercial vehicles worldwide. Our Automotive Service Solutions operations supply testing and repair-shop technology, diagnostic software, service training, and information services.As a member of our team, you will have the opportunity to grow your skills and knowledge while working with cutting-edge technology. We want you to enjoy what you do and feel inspired to contribute your best to our customers and to the growth of our business. We believe that by cultivating a work environment that encourages personal and professional growth, enjoyment, and inspiration, we can achieve great things together.Join us at Bosch Mobility Aftermarket and help us shape the future of mobility!https://www.bosch.us/careers/why-bosch/culture-and-benefits/https://www.myboschbenefits.com/public/welcomeJob DescriptionOverview of Position:The position will play a key role in supporting, developing, and coordinating the digital initiatives of the Mobility Service Technical team. This position will focus on designing processes with an emphasis on automation and digitalization. The role involves working on AI solutions for technical support operations and developing small applications to address daily operational needs. Automation through Robotic Process Automation (RPA) solutions is essential as well knowledge and expertise in Artificial Intelligence Solutions (LLM-Large Language Models, Deep Learning, Machine Learning, etc) . The candidate will collaborate with various teams within Bosch North America and Bosch overseas.Responsibilities:
Develop, maintain, and support software solutions for new service initiatives within the mobility industry.
Design and implement processes to enhance automation and digitalization within technical support operations.
Work on AI-driven solutions to optimize technical support functions.
Develop small applications to address specific needs of the operations team.
Implement and maintain RPA solutions to streamline business processes.
Collaborate with cross-functional teams within Bosch North America and internationally to ensure cohesive digital strategies.
Provide architectural guidance to ensure the scalability and sustainability of software solutions.
Travel up to 10% of the time to support project initiatives and team collaboration.
QualificationsBachelor's degree in Computer Science, Information Technology, or a related field.
Proven experience in software development, with proficiency in programming languages such as Python, Java, or C#.
Experience with AI technologies and their application in technical support or similar environments.
Knowledge of RPA tools and technologies (e.g., PowerAutomate, Automation Anywhere).
Understanding of software architecture and ability to design scalable and maintainable solutions.
Excellent problem-solving skills and the ability to troubleshoot and resolve technical issues.
Strong communication and collaboration skills to work effectively with diverse teams.
Willingness to travel up to 10% of the time as required.
Experience in the mobility or automotive industry is a plus.
Familiarity with Bosch systems and processes is advantageous.
Additional InformationAll your information will be kept confidential according to EEO guidelines.This position is for U.S. work authorized individuals only. Sponsorship for work authorization is not available.