Vacancy caducado!
Are you interested in gaining an opportunity with an organization that could prosper your IT career from a small amount of experience to wherever your IT career goals align? This opportunity would allow someone to transfer an internship or an IT degree into a lifelong career in IT. This opportunity is also suitable for any level of an IT support individual One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support team. This is a great opportunity for someone to get their foot in the door with a localenterprise company. This is also a great opportunity for someone to grow theirskills within IT Support and have the opportunity to advance their careerswithin IT. They are currently looking for individuals who are looking to growwithin their company. Previous Helpdesk or Desktop Support or PCTechnician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract toHire basis. Pay will be negotiable based on experience. Main Duties and Responsibilities:
- To diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications
- Swapping out laptops/desktops and deploying Windows 10
- Re-imaging windows 10 onto machines from windows 7
- To assist all our users with any logged IT related incident when called upon
- To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary
- To accurately record, update and document requests using the IT service desk system
- To install and configure new IT equipment
- To resolve incidents and upgrade different types of software and hardware
- To resolve incidents with printers, copiers, and scanners
- To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner
Vacancy caducado!