Grand Rapids, MI, USA | Hourly | Services | Full Time Michigan Regional - Field Service Technician Field Service Technician Job Responsibilities:
Provide technical and maintenance support to Minster's customers with their metal forming equipment
Commission new and remanufactured metal forming equipment in customer's plants
Audit customers' metal forming equipment and report all repair requirements found
Provide written and oral reports in English in an accurate and professional manner
Promote service offerings - training, parts, equipment upgrades, and service agreements with customers
Work flexible hours to support customer service needs
Build rapport with customers to enhance customer experience
Extensive travel required with ≥ 75% of the travel being in the Michigan region
Field Service Job Qualifications:
Knowledge of machinery mechanical, electrical, troubleshooting and maintenance processes
Knowledge of hydraulics and pneumatics
Able to work effectively with minimal supervision
Excellent communication skills are a must to effectively communicate with customer, engineers and technical support personnel
Candidates must be Michigan region residents or willing to relocate to the Michigan region
Ideal Candidate would be located near Detroit, Lansing or Grand Rapids
Benefits:
Guaranteed 45 hours/week, additional overtime is common
Competitive salary
Company provided service vehicle, specialty tools, uniform, telephone, and laptop
$75 daily per diem for domestic travel, $95 daily per diem for international travel; paid weekly
Ability to keep accumulated travel points for personal use
Excellent benefits including medical, dental, vision, life insurance, 401(k) with Company match - available first day of employment
20 days of paid time off immediately upon hire