Job Description
We are seeking a dedicated and detail-oriented Client Service Associate to join our team. The ideal candidate will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and efficiency. You will be responsible for maintaining client satisfaction, managing accounts, and supporting the execution of service strategies that align with business goals.ResponsibilitiesServe as the main liaison between clients and internal teams.Manage client accounts, addressing inquiries and resolving issues promptly.Assist in developing and implementing client service plans.Track and report client feedback to improve service delivery.Coordinate with team members to ensure client expectations are met.Maintain accurate client records and documentation.Support the preparation of client presentations and proposals.