Field Manager
Door and Window Installations
Detroit Metro and Surrounding Area
The Field Manager is responsible for maintaining the day to day relationship in our client’s multiple locations. The employee will be responsible for upholding the store visitation schedule set by the local regional manager. The Field Manager will also be responsible for timely and accurately filling store visitation logs for each visit along with additional marketing photos to promote the business with our client accounts. The Field Manager will also be responsible for meeting detail and work order appointments as well as assisting with installations as needed.
Role and Responsibilities
- Provide Day to Day In-Field support to our network of local contractors
- Meet scheduled customer appointments for details and work orders
- Perform in job visits as assigned by Market Manager
- Assist Regional Manager with in-store and installer continued training
· Minor repair work as needed during work order appointments
· Onboard training for new contractors
· Recruitment
Qualifications and Education Requirements
· Dependable vehicle (vehicle expenses covered by the company)
· Phone and email etiquette
· Customer service experience
· Experience using Microsoft office (Outlook, Excel, Word, and PowerPoint)
· Ability to a read tape measurer and transfer data accordingly
· Experience in finish carpentry
· Experience detailing and quoting installation projects
· Replacement Door and window installation experience
Preferred Skills
· Ability to train others
· Ability to remain calm under pressure and de-escalate situations
· Experience utilizing CRM systems and measurement software
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
PLEASE EMAIL RESUME OR OUTLINE OF WORK EXPERIENCE
This is a remote field position that supports the Detroit Metro and surrounding area.