Part time medical office receptionist for a small outpatient clinic.
A Medical Receptionist serves as the first point of contact for patients in a healthcare setting, handling administrative tasks and ensuring smooth operations. This role involves greeting patients, scheduling appointments, managing records, answering phones, and coordinating with medical staff. They are responsible for patient flow, maintaining a welcoming environment, and providing administrative support.
Key Responsibilities:
Patient Interaction: Welcoming and assisting patients, answering their questions, and addressing their concerns.
Scheduling: Managing appointments, including scheduling, rescheduling, and confirming appointments. [
Record Management: Maintaining patient records, including electronic health records (EHRs) and other documentation.
Communication: Answering phone calls, responding to emails, and relaying information to medical staff.
Administrative Support: Processing payments, verifying insurance, and managing office supplies
Operations: Ensuring the front desk is organized, clean, and inviting.
Skills and Qualifications
Communication: Strong interpersonal and communication skills are essential for interacting with patients and staff.
Organizational: Excellent organizational skills are needed to manage schedules, records, and office tasks.
Computer Skills: Proficiency in using medical office software and computer systems is required.
Knowledge of Medical Terminology: Understanding of basic medical terminology is helpful for communicating with medical staff and patients.
Customer Service: Strong customer service skills are essential for creating a positive patient experience.