Customer Service Agent

Job DescriptionWe are currently seeking a Customer Service Agent to join our growing team in Detroit. The ideal candidate will serve as the first point of contact for customers, providing professional support, resolving inquiries, and ensuring a positive customer experience. If you enjoy working in a fast-paced environment and have a passion for helping others, we encourage you to apply.ResponsibilitiesRespond to customer inquiries via phone, email, and live chat in a timely and courteous mannerProvide accurate product and service informationResolve complaints and escalate issues as neededMaintain records of customer interactions and transactionsCollaborate with team members to improve customer service processesEnsure high levels of customer satisfaction and professionalism at all times