Vacancy caducado!
- Leading high level, strategic research initiatives utilizing innovative research methods and experiments to help drive product direction for the organization.
- Partnering with Product Owners, Product Managers, Interaction Designers, and other product team members to understand customer needs and opportunities.
- Owning the user research process for your products throughout the product lifecycle, from problem definition and research planning to synthesis and stakeholder buy-in.
- Planning, conducting, and facilitating user research sessions such as user interviews, contextual inquiry, co-creation workshops, data analysis, lean experimentation, synthesis, etc.
- Championing user experience research and design to departments across the company.
- High level strategic thinking and analysis for both early-stage concepts and established products.
- Ability to thrive in and make sense of highly ambiguous problem spaces.
- Ability to think outside the box and be creative to find the best and most suitable ways to get the answers needed for product direction.
- Listening, being thoughtful, and having deep compassion and advocacy for the users of your products.
- Owning your own work, processes, and direction for the research on your products.
- Taking a highly collaborative approach with your partners in the product organization.
- Helping coach and guide product teams on the value of user research and design.
- 4+ years of experience as a UX Researcher /Interaction/Product Designer.
- 4+ years of experience leading the human-centered design process with highly collaborative, multidisciplinary teams.
- Bachelor’s degree in user experience, human-computer interaction, interaction design, service design, graphic design, or digital design-related degree.
- Master’s in user experience, human-computer interaction, interaction design, service design, graphic design, or digital design related-degree.
- Additional Bachelor's in sociology, anthropology, psychology, or related degree.