Vacancy caducado!
- Manage detailed requirements through development to ensure that they meet customer expectations; Interface with engineering to develop effective requirements and use cases
- Helping shepherd new commercial offerings into production, including developing SKUs, back-end processes, etc.
- Maintaining the existing SKU catalog
- Track and prioritize Feature Requests, interfacing between sales and engineering to understand and map upcoming releases to our roadmap and requirements
- Customer base tracking/reporting – number of customers on the platform, retention rates, etc.
- Customer base profiling – Enterprise vs. Service Provider, industry vertical, package/license distribution, etc.
- Ownership of sales enablement initiatives – roadmap deck updates, sales ordering guides, success stories, etc.
- Support sales in responding to RFPs, RFQs and major customer tenders
- Support account teams with general commercial troubleshooting and carry the voice of the customer back to internal stakeholders
- Manage OEM, partner alliance and joint selling/promotion relationships
- Help with operational execution and implementation of joint product/solution partner agreements
- Support maintenance of competitive intelligence collateral for DDoS Protection
- Assist the PM team in monitoring/comparing/evaluating competitive products and services in the market
- Assist the PM team in analyzing markets to identify market trends and unmet customer needs
- Strong technical network engineering knowledge and background Understanding of Enterprise networking environments and operations and Service Provider routing/peering/backbone architectures and operations
- Understanding of network protocols, including IP, TCP, UDP, DNS, HTTP, and TLS
- Familiarity with DDoS attack methodologies and trends strongly preferred
- Strong communication skills
- Be able to discuss technical details at the engineering level and summarize complex issues at the executive level
- Be comfortable presenting to small or large groups
- 3+ years of technical marketing, sales engineering, or product management experience preferred
- Familiar with AGILE development and product management processes
- BS in Computer Science or Engineering degree required
- Driving sense of craftsmanship, quality, and ownership
Vacancy caducado!