Vacancy caducado!
Job Description
What would you do? – The Specifics- Ensure high quality customer service.
- Ensure a smooth flow of customers through the store.
- Answer, screen, and forward incoming phone calls in accordance with NVI protocol.
- Process and understand managed care plans.
- Obtain and document information from the insurance company as needed.
- Schedule and confirm appointments, follow-up visits and classes.
- File all patient records daily and pull patient files for the next day’s appointments.
- Check on status and notify customers when orders are in or of any delays.
- Ensure all WIP Report functions are performed daily; cancelled job status, backorder list and problem jobs.
- Keep reception area tidy and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures).
Qualifications
Are you the right fit? – The Suitable Talent- Experience as a Receptionist, Front Office Representative or similar role is preferred.
- Experience handling multiple phone lines.
- Professional attitude and appearance.
- Strong customer service skills.
- Effective interpersonal skills.
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills.