Disability Assistant

Our client, a Massachusetts university with a location in Worcester, is seeking an administrative assistant to join the team. The Temporary Disability Assistant will support the disability review process by ensuring the accuracy and completeness of disability supplements and clinical information. This role involves handling HIPAA-sensitive information, coordinating with clinical sources, and providing customer service. The position requires strong attention to detail, the ability to make complex privacy decisions, and effective communication with internal and external stakeholders. This is a full-time, hybrid role paying $27 per hour. Qualified and interested individuals are encouraged to apply today for immediate consideration.Major Responsibilities:Review disability supplements for accuracy and completeness, escalating priority cases to the SPMP.Make decisions about privacy matters regarding client cases, ensuring compliance with HIPAA regulations.Request and verify clinical information from treating sources, ensuring all information meets legal requirements.Communicate with agencies to resolve incomplete cases and consult with SPMP for further action.Handle telephone contact with clinical sources to ensure timely receipt of information.Review external databases to identify cases that can be completed quickly.Distribute new cases to appropriate staff and manage returned mail for impact on cases.Coordinate transportation for clients' consultative examinations and report on any issues.Provide customer service by answering incoming calls and offering telephonic support.Make decisions regarding the rescheduling of clinical evaluations and provide feedback to SPMP.Required Qualifications:Associate's degree in business or a related field, or equivalent experience.3-5 years of office experience, preferably in a medical setting.Knowledge of HIPAA laws and regulations.Proficiency in Microsoft Word, Access, Excel, and Outlook.Ability to interpret complex HIPAA regulations and educate clients/agencies.Strong phone customer service and problem-solving skills.Ability to handle confidential information with discretion.Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Benefits Information:Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.We look forward to working with you.Beacon Hill. Employing the Future (TM)