The Quality Systems Specialist will be responsible for ensuring compliance with all internal Standard Operating
Procedures and all pertinent regulatory and accreditation requirements. Each level assumes competencies of the essential job functions of the previous level. Performs QA review of organ and tissue donor records and
associated data entry, collects, documents and distributes all relevant information to complete donor records and assure regulatory compliance. Ensures tissue processors and transplant centers are provided with all donor information required to help ensure the safety of recipients of donated organs and tissues.Administrative:Maintains a strong working knowledge of donor record requirements. Reviews and completes donor records, including all required data entry, test reporting and information sharing.Identifies errors and omissions, and documents them in the relevant electronic systems. Collaborates with staff and management to resolve errors.Acts as a resource to all employees who document in donor records and perform other critical functions.Collaborates with QSS team members to develop a staffing schedule that ensures QSS cover 7 days a week, (not including holidays).Maintains confidentiality of all donor and recipient information as described by current laws and regulations.Monitors change control.Implements the Quality Assessment and Performance Improvement Plan.May include other responsibilities as assigned by Quality leadership, President and CEO and/or their designee.Communication & Collaboration:Collaborates with the Quality Systems team to support organizational quality, safety, process and performance improvement initiatives.Serve as a liaison to other departments, leveraging opportunities for collaborative work.Uses conflict resolution and negotiation skills to resolve issues that arise both within QSD and with other departments.KNOWLEDGE, SKILLS & ABILITIES:Organ/Tissue Experience: Strong working knowledge of organ and tissue donation processes and procedures preferred. Knowledge of regulations and standards applicable to organ and tissue donation preferredQuality Improvement and Quality Tools: Familiarity with electronic quality management systems. Ability to learn NEDS' internal systems.Computer & Application Literacy: Proficiency in Microsoft Office applications including Excel, SharePoint, VISIO and PowerPoint.Time Management Skills: Ability to work productively both independently and as a team participant with accountability to all other team members for meeting agreed upon objectives. Demonstrated ability to meet deadlines. Excellent organizational skills, including the ability to manage a complex workload and effectively prioritize tasks and projects.Interpersonal and Communication Skills: Excellent written and verbal communication skills. Exhibits enthusiasm toward, and supports others in the achievement of NEDS’s mission in a positive manner. Demonstrates a high degree of service and support to both external and internal customers. Ability to foster a collaborative team environment and model NEDS' Standards of Behavior.Ideal candidates lives within an hour of Waltham, MA. This is a hybrid position with 1-2 days in the Waltham office required once orientation has been completed.  Weekend rotation coverage is required - 1 weekend every 7-8 weeks. What You’ll Be a Part Of:You will be part of a team that supports the NEDS mission, to Save and Heal Lives, through the gift of Organ and Tissue Donation.  As an NEDS employee, our benefits include:Generous paid time-off programHealth, Dental, Vision, and Mental Health insurance coverage2x Annual Salary Life InsuranceFertility BenefitsLGBTQIA+ Focused Healthcare ProgramsFlex Spending Account Options403(b) Retirement Plan with Organizational ContributionsTuition ReimbursementEmployee Assistance Program (EAP)Pet InsuranceWorking Advantage discounts Program.Personal career and skill development opportunitiesYou can also participate in Corporate sponsored events like the annual Blue & Green Walk, Community Volunteering opportunities, Organization-wide team-building outings, and more!