Air Export Agent

Scope of Position:  Receive documentsPrepare shipmentsRoute shipmentsManage freight receiptProcess shipmentsMonitor/Track shipmentsManage your desk to customer and company KPI’sTimely reply to all emailsComplete 52 hrs of training credit per yearTimely problem solving/resolutionAny functions deemed necessary by supervisor or managerDevelop friendly and professional relationships with customersTraining peers as neededAction miscellaneous accounting items that pertain to assigned accountsSend shipment alerts to all customers and keep them updated on the progress of their shipmentsMust comply with Expeditors and Govt regulations/policiesMust maintain and preserve company cultureMust display a willingness to work in a team environment Physical DemandsUse of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.  Write with pencil/pen/marker Functions performed primarily while seated at desk