Evaluation Experience Manager

Running successful solution evaluations is essential for demonstrating real-world value, reducing buyer risk, and enabling sales teams to prove our solutions’ capabilities in the customer’s environment. This leads to higher win rates, improved customer trust, and faster sales cycles.The Evaluation Strategy Manager will play an important role as a member of the Solutions Engineering Success team, which is part of CyberArk's SE Center of Excellence.Responsibilities Strategic Planning: Support CyberArk's SE Center of Excellence management team in developing, implementing, and maintaining a corporate evaluation strategy that aligns with company business goals. Define key performance indicators (KPIs) to measure the success and efficiency of evaluations.Collaboration and Coordination: Work closely with Solutions Engineers, Product Management, Product Marketing, GTM (Go-To-Market) teams, and business owners to ensure that evaluation processes, tools, and resources align with the needs of these stakeholders and our overarching sales strategy.Evaluation Program Design: Develop and maintain standardized evaluation processes, playbooks, and success criteria to ensure consistency, quality, and scalability across all customer evaluations.Evaluation Environment Management: Oversee the readiness and reliability of evaluation environments, ensuring they reflect current product capabilities, security standards, and customer requirements. Coordinate with cross-functional technical teams to troubleshoot and optimize customer evaluation setups.Training and Enablement: Partner with SE Enablement and Education Services teams to train sales and presales staff on running effective evaluations, including defining success metrics, setting expectations with customers, and delivering impactful results presentations.Continuous Improvement: Gather and analyze feedback from completed evaluations to identify trends, process gaps, and opportunities for improvement. Update evaluation resources and methodologies based on product enhancements, competitive intelligence, and market trends.Technical Expertise: Build a solid technical understanding of CyberArk’s latest portfolio and solution offerings to effectively design, support, and adapt evaluation processes.#LI-IR1