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SummaryResolve incoming tickets through MS Dynamics 365 over the phone and email in an efficient, calm manner. Actively follow up with clients to make sure issues have been resolved and maintain data entry integrity. Client DetailsOur client is a leading industrial computer hardware manufacturer located in the north east region of Massachusetts. This company is growing extremely quick and values individualism and team work. DescriptionResolve incoming tickets through MS Dynamics 365 over the phone and email in an efficient, calm manner. Actively follow up with clients to make sure issues have been resolved and maintain data entry integrity.- Associates Degree or equivalent desktop support experience.
- Familiarity with industrial spaces.
- Proficient in MS Office applications CRM / ERP and MS Dynamics 365.
- Data entry skills.
- PTO
- Health
- Dental
- 401k