Sr. Manager, Rare Disease Field Training Lead

The Sr. Manager, Rare Disease Field Training Lead is responsible for the professional skill development and execution efforts across the full Rare Disease sales team.  This includes the pull-though of trainings that range from new hire through advanced & on-going developmental needs of the nation across the portfolio.  In this highly visible, cross-functional role, this individual will partner closely with field leadership, commercial training, marketing, operations, HR, patient services, legal, compliance, and reimbursement to ensure consistent, sustained, and hands-on executional excellence by the HCP-facing field team. They will assume indirect reporting of the Field Force Trainers.  In addition, the role will be accountable for new hires throughout the on-boarding process to ensure compliant and effective implementation of knowledge, skills, and processes.  In this role, the incumbent will work closely with the field and field leadership by frequent field exposure to identify & share best practices, determine development needs, serve as a coaching partner for field leadership and be a positive force with the on-going goal of executional excellence. As an expert in the HCP journey, the role will be the liaison between the field, Rare Disease leadership and home office cross-functional partners as well as any external vendors to support the on-going development and operational needs across the rare disease portfolio for the sales team.  S/he will be responsible for effective training, coaching, and operational excellence in line with all approved marketing materials and approved messages.  To maximize efforts, this individual will report to the Head of Sales and participate as a member of the sales leadership team.Principal Accountabilities:Field Coaching & SupportProvide field coaching and support, ensuring effective use of tools, tactics, messages,  and trainings provided by the business.Participate in the development & support of marketing strategies, tactics, and messages by surveying/coaching the execution efforts in the field on a consistent basis.Assist in the development and execution of all on-boarding training of new hires.Indirectly lead the Field Force Trainers for new hire and on-going training execution in partnership with the internal training teamPartner with field leadership to determine skill gaps, training needs and coaching opportunities through field observation.Partner with Sr. Leadership on execution of field coaching and coaching reportsProvide feedback and leadership to home office from regular field observation, in preparation for regional/national meetings and to highlight best practices.Play a pivotal role in the creation and execution of development workshops at regional & national meetings to support the objectives of marketing & leadership.Build a network of internal and external rare disease resources to support field development through advocacy, rare disease events and national conferences.Build for the futureHelp identify, coach, and develop transferrable skills specific to the sales to prepare for Biogen roles/contributions beyond current rolesWork collaboratively with Biogen counterparts across the organization to determine best practices and leverage an enterprise ONEBIOGEN approach to training, development, and field execution.Identify and determine on-going development needs with HCP engagement, sales engagement model, and national skill-based programs.  Design & execute additional national trainings.  Lead the partnership with external vendors to meet any training needs.Support the evolution and execution of a sustainable sales model for engagement with HCPs in the identification, activation and maintenance phases of the rare disease journey.  Provide individual coaching, assess metrics in partnership with internal business partners & leadership, and work closely with marketing to support execution of key strategic initiatives.Maintain up to date knowledge on all Biogen, disease, HCP engagement, and product related resources/models to support current and future patient care needs.Participate in key cross-functional task forces with business partners such as marketing insights, competitive intelligence, patient services, and marketing. Additional responsibilities & duties may be assigned at any time as determined by the business.