Type (Contract): 3-month (can be extended based on project need; no guarantee)
Schedule: M-F fully onsite. (9am-6pm)
DAY TO DAY
Training Data & Quality Assurance:
- Review machine-generated and human-written content samples.
- Analyze content quality using a high degree of judgment.
- Provide feedback to improve training data for large language models (LLMs).
- Collaborate with support teams to ensure top-notch data quality.
- Assist in developing and refining content quality guidelines.
- Participate in team calibrations to maintain consistent evaluation standards.
Content Creation & Editing:
- Craft original and engaging content for various LLM training purposes.
- Write clear, concise, and grammatically correct content, following SOPs and style guides.
- Proofread and edit content for accuracy, consistency, and visual appeal.
- Research topics to ensure the factual correctness of the generated content.
- Approve or reject content based on established guidelines and provide clear explanations.
Process Improvement & Collaboration:
- Identify operational challenges and proactively report them.
- Continuously seek opportunities to streamline processes and identify pain points.
- Contribute to small-scale process improvement initiatives.
- Collaborate with cross-functional teams to maintain and enhance content quality.
- Work with SMEs to understand processes and validate information for accurate content creation.
- Participate in training programs and contribute to project/program management as needed.
MUST HAVES
- 1-2 years of experience as a content writer, copywriter, or technical writer
-Strong proficiency in English (verbal, written, reading, and comprehension)
PLUSSES
- 2–4 years of experience in content writing
- Bachelor's or Masters' degree in English, Journalism, and Communications
- Versatile writing style to cater to guidelines and customers
- Strong analytical reasoning
- Understanding of academic integrity