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Foodservice Supplier Front End Supervisor FULL-TIME $16.50/hr 82 Boston St, Everett, MA 02149 Supervises Cashiers, Front-End Loaders, Checkers and U-Boat Retrieval. Essential Functions: Supervises, trains and evaluates cashiers, front-end loaders, checkers and U-boat retrieval. Ensures friendly, efficient and professional customer service. Ensures compliance with established sales and security policies and procedures. Investigates and resolves customer complaints in a timely and professional manner. Assists customers with product location and detailed information when needed. Plan and prepare work schedules to include lunch and vacation. Performs cashier “check-outs” and operates register, when needed. Performs Supervisor functions of voids and returns, price adjustments, IOUs (F-6) vs. invoicing and cancels transactions. Assists checkers in comparing customer receipts to items on cart to avoid losses. Efficiently uses industry specific software to resolve customer inquiries, price checks, inventory queries and price discrepancies. Schedule - Shift start: 6:30AM or 9:00AM or 10:00AM - Shift length: 9 hours - Days: 5 days/week, must be available any day Benefits - Health, dental, vision insurance available after 90 days - Paid time off - 401k Requirements - High School Diploma of GED with at least 4 years experience in customer service or related field, OR - Any appropriate combination of education and experience. - Computer Literacy - Must be at least 18+ years old - Can lift 50 lbs
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