Porter Service - Boston Logan International Airport - Part Time Temporary
$19.50 / hour
In addition, this position is eligible for $5 a month paid for monthly cellular phone allowance.
Multiple positions available
Shift: 1PM - 9:30PM
Weekly hours will average 25 - 30 a week
Weekends and holidays as needed
COMPANY BACKGROUND
Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.
Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and United Kingdom.
BASIC JOB FUNCTION
This is a part-time Temporary position with an expected 8 month assignment, possible extension to permanent. Ensure daily performance goals are met by providing direct labor in the passenger baggage and/or terminal areas through service and communication to improve productivity and the customer experience. Remove luggage from conveyer belt to place in designated areas.
KEY RESPONSIBILITIES
Proactively remove and organize arriving baggage from baggage claim carousel area.
Lifts and transport bags, boxes, oversize luggage and pet kennels weighing up to 70 lbs.
Report issues that could lead to disruption of services, safety concerns or damage to property
Comply with all applicable policies & regulations of Client, JSM and Subcontractor
Report damaged, unclaimed or missing items to management
Transport carts from high return areas to high rental areas as needed
Perform routine maintenance and cleaning of as needed
Provide courteous service in assisting and greeting customers
Maintain communication and cooperation with co-workers, and facility management
Perform other duties as assigned
QUALIFICATIONS
6 months previous work experience
Excellent customer service and verbal communication skills
Ability to communicate in English (read, write, speak, understand)
Must be at least 18 years of age
EDUCATION
High school diploma or equivalent preferred
CERTIFICATIONS/LICENSES
Ability to acquire and maintain a BOS Airport Security badge with a Customs seal
PHYSICIAL REQUIREMENTS
Lift and/or carry 50 lbs
Push/Pull 75 - 100 lbs
Walk and stand for duration of shift
Work in seasonal weather conditions out of doors
Education
Preferred
High School or better
Licenses & Certifications
Required
Airport Badge
Skills
Required
Cleaning
Customer Service
Communication
Preferred
Time Management
Behaviors
Required
Team Player: Works well as a member of a group
Preferred
Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Required
Self-Starter: Inspired to perform without outside help