Sr. Director, Revenue Operations

Are you a visionary leader, passionate about revolutionizing global revenue operations in a dynamic environment? Flywire is seeking a strategic and hands-on senior leader to drive and orchestrate our entire revenue generation lifecycle, from initial awareness to sustained customer expansion and retention. This is not just a leadership role; it's an opportunity to help shape the future of a rapidly growing company.Your Impact:You will be the driving force behind our sales, marketing and customer success engine, leading a team responsible for mission-critical programs across:Marketing & Sales Operations: Streamlining processes, optimizing lead generation, and driving sales efficiency to achieve our pipeline, ARR, revenue growth and retention goals Proposals & Deal Management: Architecting compelling proposals and optimizing deal flow to accelerate revenue.Go-to-Market Readiness & Effectiveness: Equipping our teams with the tools, training, and insights they need to succeedSales Commission & Incentive Strategies: Designing and implementing performance-driven incentive programsGo-to-Market Technology: Partnering with our Systems team, you’ll own our tech stack vision and roadmap (Gong, Marketo, etc.), ensuring seamless integration into our CRM, and driving innovationYou'll be a key strategic partner, collaborating directly with Sales, Customer Success, Marketing, Business Operations, and Finance to define strategy, implement performance metrics, and drive alignment across all revenue-generating functions.Why Flywire?Strategic Influence: You'll play a pivotal role in shaping Flywire's global growth strategy.Transformative Leadership: You'll lead a high-performing team and drive significant operational improvements.Innovation & Impact: You'll have the opportunity to build and implement cutting-edge RevOps solutions.Global Reach: You'll impact revenue generation across diverse verticals worldwide.Dynamic Environment: You'll thrive in a fast-paced, collaborative, and innovative culture.Key Responsibilities:Strategic Partnership: Collaborate with global sales and senior leadership to achieve growth objectives (pipeline, sales ramp, LTV/CAC, ARR, marketing effectiveness and more!) and drive GTM alignment Operational Excellence: Lead all aspects of sales and marketing operations, optimizing processes and technologyPerformance Management: Establish and maintain rigorous operating cadence, ensuring accurate forecasting and pipeline management across Flywire's global sales and vertical teamsRevenue Innovation: Propose and execute new processes, sales incentives, metrics to help us grow and scale across all verticals Tech Stack Vision & Ownership: Partner with Systems teams to evaluate, scope, and implement CRM/GTM tech stack enhancements.Data-Driven Insights: Define key metrics, build performance dashboards, and drive data-informed decisions.Change Management: Lead process improvements and drive operational efficiencies across GTM organizations.Executive Support: Support executive deliverables, including Board Reviews and strategic planning.