Director, Customer Experience & Innovation - Healthcare

Publicis Sapient is searching for a Director “Customer Experience & Innovation Consultant” to join our team to sell, shape and support digital business transformation (DBT) and service and product strategy engagements that lead to innovative and connected offerings for our clients and their customers. This role will participate in all phases of strategy–either for an enterprise or specific to a product or service–from context framing to value proposition development, the definition of roadmaps and design, and ongoing consultation. This role will sit in the North American Strategy & Consulting capability group and have the opportunity to support multiple industries. We are looking for an individual with a demonstrated track record of defining new products or reimagining services.Why join us? 

Publicis Sapient helps clients thrive in the brave pursuit of Next by enabling the way they serve their customers, with the power of digital enabling capabilities and operating models in mind. We’re a community of some of the world’s brightest thinkers and doers, with bold and diverse perspectives, problem-solving creativity, and restless curiosity.