Client Account Representative

Job DescriptionWe are seeking a highly motivated and detail-oriented Client Account Representative to join our team. In this role, you will serve as the primary point of contact for our clients, ensuring their needs are met and that their accounts are managed efficiently and professionally. This position is ideal for individuals who are passionate about client relations, business communication, and delivering top-tier service.ResponsibilitiesServe as the day-to-day liaison between clients and internal teamsMaintain accurate client records and manage account documentationEnsure timely responses to client inquiries and service needsMonitor account performance and report key metricsCoordinate client meetings, updates, and review sessionsAssist in resolving client issues with professionalism and urgencyIdentify opportunities for upselling or additional servicesSupport the onboarding of new clients and account transitions