Vacancy caducado!
Description of Work:
- The Product Operations Analyst will support key initiatives within Chief Business Office (CBO) which oversees all of the products across the Client.
- The analyst will work closely with the business partner, SMEs, and the Product Team in the definition of processes, requirements, testing/validation, training, data flow and workflow analysis.
- The analyst collects information to analyze and evaluate existing or proposed processes.
- They perform research on any reported problem, plans, proposes a solutions, advocates software and systems, coordinates the problem solving process, and ensures that the business standards and business requirements are being addressed and documented.
- Conduct research and analysis to support the development of solutions, strategies, approaches, and implementation plans
- Translate client objectives into clear creative strategies and experiences
- Facilitate and manage client meetings to successfully achieve identified, desired outcomes
- Design short-term project plans
- Assist in planning and conducting discovery and visioning sessions
- Support the design and facilitation of external and internal meetings, including capturing findings during meetings
- Research, analysis, and presentation (e.g., Excel charts, Google Analytics, Illustrator Graphs, PowerPoint) in support of client projects, meetings, and for production of major deliverables
- Produce quality deliverables that result in a high degree of project leader and client satisfaction
- Support business development efforts by assisting with proposal preparation
- Develop and maintain general institutional knowledge of clients, their culture, organization, and issues
- Provide logistical support
- Other duties as assigned
- Scaling Product Across an Enterprise
- Strategy development and planning
- Culture, Workplace, and IT transformations
- Strategic communications
- Data analytics
- Change management
- Bachelors Degree and 7 years of relevant work experience; Masters and 5 years of relative experience; or a minimum of 11 years of relevant work experience in lieu of a degree.
- Minimum of 3 years of experience working in a product environment
- Minimum of 3 years of experience working in Agile/Scrum methodology projects, VersionOne.
- Demonstrate strong oral and written communication skills, with the ability to communicate technical topics to management and non-technical audiences, as well as interface with the customer on a daily basis.
- Must be able to obtain and maintain a US Public Trust clearance
- Prior experience supporting a large government organization
- PMP and/or Pragmatic Marketing certification
- Experience in Organizational Change management, strategic communication, program management, or organizational design
- Experience with process flow documentation creation, presentation and conducting trainings.
- Ability to quickly understand government problems and provide/propose solutions
- Excellent written and verbal communications skills along with the ability to effectively interface with the team, stakeholders, and executives
- Self-starter, highly motivated individual, and a team player who adapts to a dynamic work environment