COMPANY
Integrated care management (ICM) is a professional home care provider in the state of Maryland. License by Maryland department of health and mental hygiene. ICM is a qualified provider of Autism Waiver Services under the Maryland state department of education. ICM provide professional counselling and training to improve the lives of Autism children and their families.
Duties:
New client processing
o Ensure paperwork for new clients are placed into appropriate Binder
Recruit staff
o Ensure credential requirements.
o Ensure training requirements.
o Determine staff availability.
o Screen staff for potential cases based on credentials and availability
o Forward list of names to Quality control in Largo for additional screening
o Assist with “fill-in of all call-out employees.
Reports
o Prepare reports as directed by Administrator
o Maintain computerized client/patient and employee lists. Update on a daily basis.
Collate time sheets and notes for delivery to corporate office.
Review documentation for employee signatures (call employee to sign when necessary)
Understand the use of the phone system.
o Answer all phone calls.
o Take messages; pass it along to appropriate staff on timely manner.
Make all appropriate phone calls as needed or directed by the supervisor.