Create high levels of customer satisfaction by exceeding their expectations and fulfilling the company’s contractual obligations through the timely and profitable delivery of our construction and restoration services.
Primary Duties and Responsibilities
Exceed division targets for quality ratings and customer satisfaction.
Assist project manager with writing job estimates.
Create simple change orders.
Determine which lead carpenter will run job.
Maintain sufficient production capacity through staffing, equipping, and supplying the service divisions.
Coordinate/Assist project managers with scheduling of technicians, laborers, and subcontractors.
Schedule jobs and maintain project efficiency.
Acquire building permits.
Coordinate inspections with bank, building department, and other stakeholders.
Maintain timely and accurate flow of production reporting from technicians to project manager.
Perform production work as needed.
Make sure materials are procured and delivered to job site on time.
Maintain adequate inventory of supplies.
Assist in interviewing, hiring, training, and discharging service technicians.
Monitor production efficiencies and payroll.
Obtain certificate of satisfaction after performing punch list with customer.
Assist in collections upon completion of scoped work.