TEKsystems is currently searching forFinancial Service Representatives to start with a reputable financialinstitution in Owings Mills, MD!Job Description:
Service Associates will be supporting our clients own customers with their needs.
This position will be taking incoming calls throughout the day.
Will be talking to shareholders with a variety of calls. Calls may include; needing to change information, updating account info.
Could be very entry level calls or could be more complex with a number of things that could be coming up with their accounts.
Won't be taking any calls that require giving financial advice, but will help point their client in the right direction.
Will be working with a few different systems and web based programs.
85% of the day will consist of taking inbound phone calls.
The next 15% will consist of email correspondence and other administrative related tasks.
Additional Skills & Qualifications:
2-4 years of Customer Service experience required
Experience with MS Office products (MS Word, MS Outlook)
1+ years of inbound call experience preferred but not required
Strong written and communication skills (Need to be able to communicate professionally with their clients via phone and email
Schedule:Monday - Friday, 9:00am - 5:30pm or 9:30am - 6:00pm EST (must be comfortable with either shift)Must be comfortable commuting to Owings Mills, MDBenefits Eligibility:
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
If interested, please apply here withyour updated resume!#priorityeastAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.