Service Technician

The Asset Care Service Technician will install and service water purification systems at customer sites. In this role, you will deliver, set up and exchange ion exchange tanks to customers in commercial and industrial applications.Key Characteristics Initiative Customer-focusedAccountableDuties & Responsibilities Drive truck to deliver ion exchange tanks and water treatment equipment to customer sitesEnsure that correct equipment required for the daily route is loaded, secured and meets quality specsLoad and unload tanks on trucks and maintain correct inventory on board trucks as requiredCompletes Vehicle Inspection Reports for pre-trip inspectionKeep accurate accountability of inventory at each site and make changes as needed Communicates changes thru the proper channels and follows up to ensure that changes have been madeTakes water samples and conducts the following tests including but not limited to TDS, resistivity, pH, CO2, Cl2, and hardness.  Accurately record results and make suggestions or changes as requiredRinses ion exchange tanks to customer specifications at customer sites and ensures quality specifications are metPerforms both dry and wet ion exchange tank exchangesPerforms maintenance on equipment to include PVC repair, and minor pump and motor repairsMaintains good housekeeping at all times, which includes the vehicles and customer sitesFollows WTS and customer EHS policies and rulesMaintains contact with customers on site, communicating effectively, politely, and responding to their needs.  Maintains good customer relationshipsAssist with equipment or product delivery outside normal scope when needed due to business levelsMay be required to be on call during non-business hours