Customer Support Assistant

Job DescriptionWe are currently seeking a Customer Support Assistant to join our growing team. In this role, you will serve as the first point of contact for our clients, ensuring all inquiries are handled efficiently and professionally. You will assist with daily administrative tasks, coordinate communication across departments, and provide reliable support to clients and the internal team.ResponsibilitiesHandle incoming calls, emails, and client inquiries in a courteous and timely mannerProvide accurate information about company services and respond to customer concernsMaintain detailed and organized client records and service logsCoordinate schedules, appointments, and follow-up communicationsAssist in managing administrative tasks related to client accounts and property recordsCollaborate with internal teams to ensure consistent service deliveryMonitor and report common customer concerns to help improve processes