Job Description:
Signal Tru Brand is looking for a detail-oriented and reliable Customer Support Assistant to join our growing team. The successful candidate will be the first point of contact for customer inquiries, ensuring prompt and professional support while maintaining a positive brand image. This role is ideal for individuals who thrive in a fast-paced environment and are passionate about delivering high-quality customer service.Responsibilities:Respond to customer inquiries via phone, email, and live chat in a timely and courteous mannerResolve customer issues efficiently while maintaining a high level of professionalismMaintain accurate records of customer interactions and transactionsCollaborate with internal departments to find solutions and escalate concerns when necessaryAssist in the development of customer service protocols and best practicesFollow up with customers to ensure satisfaction and resolutionSupport administrative tasks as needed