Customer Service Representative

Job DescriptionWe are seeking a professional and dedicated Customer Service Representative to join our team in New Orleans, LA. The ideal candidate will be responsible for providing exceptional support to clients, resolving inquiries, and ensuring a high level of customer satisfaction. This is a full-time position offering the opportunity to grow within a supportive and dynamic environment.ResponsibilitiesRespond to customer inquiries via phone, email, and in-person with professionalism and efficiencyResolve product or service issues by clarifying complaints and determining the best course of actionMaintain accurate records of customer interactions and transactionsProvide feedback to management on recurring issues or customer trendsCollaborate with internal departments to ensure customer satisfactionFollow up with customers to ensure resolution and satisfaction