Customer Service Representative

Job DescriptionSignal Tru Brand is seeking a professional and motivated Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for our clients, ensuring their inquiries are handled with care and efficiency. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a genuine desire to assist customers.ResponsibilitiesRespond promptly to customer inquiries via phone, email, and in-personResolve customer issues efficiently and professionallyMaintain accurate records of customer interactions and transactionsCollaborate with internal departments to ensure client satisfactionProvide product and service information to existing and prospective customersFollow up with clients to ensure issues are resolved and satisfaction is metMaintain a positive, empathetic, and professional attitude toward customers at all times