Customer Account Representative

Job DescriptionReboot Staff is currently seeking a motivated and client-focused Customer Account Representative to join our team in New Orleans. In this role, you will be responsible for managing customer accounts, maintaining strong client relationships, and providing exceptional support to ensure satisfaction and retention. This is an excellent opportunity for someone with strong interpersonal skills and a passion for problem-solving.ResponsibilitiesServe as the main point of contact for assigned customer accountsDevelop and maintain positive relationships with clientsAddress customer inquiries, concerns, and requests in a timely and professional mannerMonitor account performance and ensure service expectations are metIdentify opportunities to enhance client satisfaction and retentionMaintain accurate records of client interactions and transactionsCollaborate with internal teams to resolve issues and support client needs