Customer Support Assistant

Job DescriptionWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Assistant. This role involves assisting customers with inquiries, troubleshooting issues, and ensuring a positive experience with our services. The ideal candidate will have strong communication skills and a passion for helping others.ResponsibilitiesAnswer customer inquiries via phone, email, and chat.Troubleshoot customer issues and provide timely resolutions.Maintain a high level of product knowledge to assist customers effectively.Assist in processing orders and managing customer accounts.Provide exceptional customer service to enhance customer satisfaction.Collaborate with other teams to improve service delivery.