Senior Technical Systems SpecialistOur ADI Global Distribution business is the leading wholesale distributor of security and low-voltage products and is independently recognized for the superior knowledge and service our teams provide.In this position, you will utilize your knowledge of low voltage products to assess customers and cross functional team needs and provide appropriate product recommendations and quotes. This position is not eligible for US visa sponsorship.JOB DUTIES:
Growing sales, maintaining detailed technical/product knowledge and assisting dealer base and sales staff with the presale design of systems products
Process customer and branch requests for assistance on presale design of systems related products in the form of written quotes
Researching best in class product solutions from a wide variety of vendor product
Operating in a call-center environment responding to customer and branch from phone and email requests
Maintaining a detailed daily log of all telephone and quote activities
Supporting a learning culture by actively participating in various educational activities
YOU MUST HAVE:
Industry knowledge: Video Surveillance and Access Control
WE VALUE:
Sales experience in a retail or distribution environment
Ability to learn quickly, process high call volume, and think outside the box
Strong work ethic, do what it takes to get the job done-approach, while maintaining high business ethical standards
Strong customer service, organization, and multi-tasking abilities
Strong communication skills, both verbal and written
Self motivated, able to work independently without close supervision, and have a team mentality
Goal oriented
Positive can-do attitude
Familiar with Excel, Word, and Outlook
WHAT'S IN IT FOR YOU:
Monday to Friday working hours - no weekends
Opportunity to progress within a global business
#LI-FH1 #HybridResideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. For more information about Resideo, please visit www.resideo.com .At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster (https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Careers/EEO%20is%20the%20Law%20poster.pdf?rv=fdc492d184344b3ea4aec0c96b321632) , "EEO is the Law" Supplement Poster (https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Careers/EEO%20is%20the%20Law%20Supplement%20Poster.pdf?rv=ebe367cad846443e8fa5aa86062813b6) and the Pay Transparency Nondiscrimination Provision (https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Careers/Pay%20Transparency%20Nondiscrimination%20Provision.pdf?rv=11a9cf6533ba426296b137d906b0ce01) . Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice (https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Resideo%20%20-%20Recruitment%20Privacy%20Notice.pdf?rv=6d871e71bfa24982b181c92fda232b7a) . If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.