Vacancy caducado!
360 Document Solutions, is a growing, successful, document technology company seeking a copier & printer service technician to service our products and help maintain our industry leading customer satisfaction reputation. You will be supported with a seasoned management team, industry leading technology and an ongoing training program.
We will consider hiring a candidate with no industry experience if they have a
good base of mechanical and technical skills.
Our full line of office solutions including the following:
BW Multi-function units with copy, print, fax and performance scanning options
Color Multi-function units with copy, print, fax and performance scanning options
Software applications for enhancing ROI on our systems
Wide Format Multi-function units for 36 inch wide drawing production
Metered Postage machines for small office and large mailrooms
Low and high volume folders and inserters
Position Description & Responsibilities
Complete service and supply calls as dispatched
Complete service checklist for 100% customer satisfaction
Properly close calls to ensure service histories are accurate
Conduct proactive calls of other customers in the area of last call
Assist with pre-install setups of new installs
Assist with customer installs
Manage vehicle parts and toner stocks
Qualifications/Experience
A job history that demonstrates job stability
Experience repairing copier/printer hardware is a plus
Experience with integrated printer networking (print/scan)
Clean driving record. No more than one ticket on record.
Ability to successfully work independently yet follow our system for success
IT skills with small to medium customer support experience is a plus
Strong customer communication skills
Excel spreadsheet skills
Application Process
Email Resume to [email protected] and please include the job title
We currently have offices in Kansas City Area, Wichita, and Salina
Vacancy caducado!