OVERVIEW
The HR Coordinator assists the Sr. Director of HR Business Partnerships, HRBPs and other HR sub-teams with employee relations, systems, compliance, and administrative requests and needs. ESSENTIAL DUTIES
The essential duties and responsibilities for this position include, but are not limited to: Employee Relations:Responds to all Jira tickets that are submitted through the HR Handbook/Employee relations que; Keeps HRBP informed of questions. Assists HRBPs with HR investigations. (Schedules interviews with employees and managers; acts as a witness during interviews; takes thorough notes of all interviews.)Responds to all Convercent issues; Works with HRBP to close-out claims.Assists HRBPs with exit interviews. (e.g. Schedules exit interviews, completes exit interviews in Culture Amp). Updates the attrition google docs and sends weekly attrition email to Executives. Responds to ex-employee inquiries sent to the HR email.Sends separation email with attachments to terminated employees.Systems:Assists HRBPs with SVG systems audits, reporting and transaction approvals.Runs “Unaccounted for Days” and “Ramp Status” reports in Workday Reviews Culture Amp dashboards and resultsUpdates Workday job aids. Assists with Internal movement approvals. Edits, stores and organizes documents for Managers on the TreeHouse.Compliance: Responds to all unemployment inquiries and claims in CaseBuilder; Attends unemployment hearings.Responds to current employee requests for employment and pay verifications (anything that falls outside of the Work Number).Orders state labor law posters for all locations; Updates TreeHouse e-postings. Stays abreast of state and local laws that impact SVG locations; Updates Monday BoardStays abreast of weather and natural disasters that impact SVG employeesEmergency PreparednessMakes updates to SVG Employee Handbook, SVG Agreement and HR policies as needed. Assists HRBP with creating and updating job descriptions. (Ensures all job descriptions are on file; Compiles initial draft of job descriptions, etc.) Sends reminders to managers and employees to follow-up on HR initiatives and programs (e.g. Connect Program, Handbook, Harassment/Code of Conduct Trainings, Engagement Surveys, etc.) Audits employee files (Workday, Smart Recruiter, Shared Drive) for completed agreements/documents.Other/Miscellaneous:Follows up on any voicemails from SVG front desk. Maintains employee files; Organizes files as needed.Regularly checks and responds to HR mail.Updates internal HRBP process docs. Performs other administrative tasks as needed.Supports other HR sub-teams as needed (Backs-up Front desk; helps with hiring/onboarding of sales agents, etc.)