Entry Level Customer Service Assistant

Job DescriptionEvery Word Code is seeking an Entry Level Customer Service Assistant to join our growing team in Kansas City. This position is ideal for individuals who are detail-oriented, dependable, and enthusiastic about supporting customers and internal operations. You will play a key role in ensuring positive customer experiences by providing timely assistance and handling inquiries professionally.ResponsibilitiesProvide direct support to customers via phone, email, and in-personAssist with processing customer orders, tracking shipments, and resolving basic issuesMaintain accurate customer records and update databasesCollaborate with internal departments to ensure efficient service deliveryHelp identify and report common customer concerns to improve processesFollow company procedures and represent the brand in a professional manner