Client Relationship Representative

Job DescriptionWe are seeking a Client Relationship Representative to join our team in Kansas City, MO. In this role, you will serve as the primary point of contact for our clients, ensuring satisfaction through effective communication and proactive relationship management. You will work closely with internal departments to coordinate services and provide a seamless client experience from onboarding to continued partnership.ResponsibilitiesBuild and maintain strong, long-lasting client relationshipsServe as the main liaison between clients and internal teamsIdentify client needs and ensure timely and successful delivery of solutionsMonitor client accounts and assist with issue resolutionConduct regular check-ins and performance reviews with clientsProvide detailed feedback to internal teams for continuous improvementSupport client retention and contribute to growth strategies