Vacancy caducado!
Take your career to the next level with eXcell. We offer jobs with Fortune 1000 companies nationwide AND invest in your career development using our leading-edge training program. Contract to Hire Opportunity We are seeking an experienced Desktop Support Technician to support our client's site in Arkansas City.
- Repair, test, image, and clean PCs, laptop, monitors, printers, and other related hardware
- Maintain, analyze, and troubleshoot software and computer peripherals
- Set up, configure, and add all hardware
- Install, move, add, and change - large IMAC events expected for client printer migration and PC refreshes
- Assure that all tickets requiring follow up work and/or calls receive appropriate attention
- Assist with installations, configurations, upgrades, patches, and other maintenance activities of server equipment
- Perform backup, recovery, and security procedures both planned or during emergency
- Follow established procedures to detect, diagnose, and accurately report outages of critical site applications
- Assist with diagnoses of network hardware and performance problems
- Perform approved installation, configuration, and maintenance of physical network
- Perform network system administration tasks both planned or during emergency
- Back up and burn end user data
- Assist in developing and documenting improvements to current processes
- Assist other coworkers in the resolution of end users technical issues across the program
- Assist Site Leader in the execution of established processes and escalations
- 4-7 years experience supporting PC hardware and software, server, and network equipment
- Experience working in an enterprise environment
- Experience with asset management
- Ability to handle multiple projects
- Comfortable with face to face interactions, as will be required to provide technical support to end users in person at the customer site
- Energetic, professional, heads-down, social, and process-driven
- Must be able to work M-F, 8:00 am-4:30 pm with very little, if any, overtime; almost never mandatory
Vacancy caducado!