Secretary 1Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/4680492) ApplySecretary 1Salary $35,256.00 - $51,334.40 AnnuallyLocation Dubuque - 52001 - Dubuque County, IAJob TypeFull-timeJob Number25-00697Agency400 Health & Human Services - Family Well Being & Protection - Eastern Service AreaDivisionHealth & Human Services - Family Well Being & Protection - Eastern Service AreaOpening Date10/03/2024Closing Date10/13/2024 11:59 PM CentralLinkedIn Tag#LI-POSTPoint of ContactNicole Uthoff / nuthoff@dhs.state.ia.us
Description
Benefits
Questions
Job DescriptionTo ensure the Department of Health and Human Services is providing the best service to the citizens of Iowa, applicants should demonstrate exceptional customer service skills, integrity, a strong work ethic, and exceptional attention to detail, along with the following skill set.This position performs and oversees administrative secretarial duties for field operations, for the Eastern Iowa Service Area, Dubuque, IA, Division of Family Well-Being and Protection. This position requires a high level of initiative, effort and commitment towards completing assignments accurately and efficiently. The position requires attention to detail, working and communicating with internal and external clients and customers to meet their needs in a polite, courteous and cooperative manner. General duties include – Providing administrative assistance to the management and leadership teams, in addition to providing support to the Secretary 2, Clerk Specialist, Accounting Clerk 2 and other clerical staff throughout the Eastern Service Area. This position works in conjunction with Public Service Supervisor and Business Manager to coordinate office operations. This position assists with State car reports and accounts receivable and payable. This position provides backup to reception areas; schedules appointments; provides reception coverage; answers telephones and responds to questions/route callers in a professional and courteous manner, to include other counties. This position is responsible for maintaining both active and closed Income Maintenance and Social Work files, to assure these duties are completed in an accurate and timely manner. This position acts as a system site back-up for computer related issues. This position performs secretarial duties as required for management staff, including the Income Maintenance Supervisors, Social Work Supervisors, and other management staff as directed to include, but not limited to assisting with FACs invoices and payments, assisting customers seeking public assistance programs, placing and receiving phone calls, email correspondences, and ensuring maintenance of State cars. Staff meeting attendance, training and manual review is required on a continuous basis to keep current on policy and procedure.This position may require travel to assist with tasks throughout the Eastern Iowa Service Area to ensure operational needs are met.Please include in your resume additional languages you may be able to speak, read and/or write for consideration.Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify Minimum Qualification RequirementsExperience equal to one year of full-time clerical or closely related work;ORpost high school course work in an accredited secretarial, business, or closely related curriculum may be substituted for the required experience on a month-for-month basis;ORcompletion of thirty (30) semester (or equivalent) hours of undergraduate college level course work may be substituted for the one year of required experience;ORcertification from the State of Iowa Administrative Assistant Certificate Program will substitute for six months of the required experience;ORemployees withcurrentcontinuous experience in the state executive branch that includes permanent status as a Typist–Advanced.For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/classandpay/JobClassDescriptions/Secretary1-00025-90025.pdf) Additional Qualification RequirementsTyping Requirement:Applicants may be required to have the ability to type 40 wpm net. If included in the Minimum Requirements of this job vacancy, you must provide verification of your typing score prior to the closing date of this vacancy. (Click here for more details about the typing test.) (https://das.iowa.gov/human-resources/state-employment/typing-test-information) Why Choose the State of Iowa?At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.Our Robust Benefits Package Includes:Competitive Compensation:Enjoy a competitive salary that reflects directly on your skills and expertise.Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.Health and Wellness:Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.Retirement Planning:We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .Paid Time Off:Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.Professional Development:Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.Employee Assistance Program (EAP):We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.Diversity and Inclusion:Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.Join Us - Elevate Your Career:Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!01 Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
Yes - I understand and agree.
No
02
PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?
No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
03
How many years of full-time clerical work experience do you have?
No experience
Six months to less than one year of full-time clerical work experience
One year or more of full-time clerical work experience
Less than six months of fulltime clerical work experience
04
How many months of COMBINED post high school course work in an accredited secretarial, business, or closely related curriculum AND full-time clerical work experience do you have?
No full-time clerical work experience and specified education to a combined total of less than six months
Six months to less than one year of the combined clerical work experience AND specified education
One year or more of the combined full-time clerical work experience and specified education
05
How many months of full-time clerical work experience AND undergraduate course work do you have? 30 semester hours would equal 12 months' experience, 15 semester hours would equal 6 months' experience.
No undergraduate course work/full-time clerical work experience to less than six months of the specified education and work experience
Six months to less than one year of the combined specified education and full-time work experience
One year or more of the required education and full time work experience
06
If you have completed the certification from the State of Iowa Administrative Assistant Certificate Program, how many months of full-time clerical work experience do you have?
I do not have the Iowa Administrative Assistant Certificate
No full-time clerical work experience to less than three months of full-time clerical work experience
Three months to less than six months of full-time clerical work experience
Six months or more of the required full-time clerical work experience
07
If you are a CURRENT employee for the State of Iowa (executive branch): Do you have current continuous experience in the state executive branch that includes permanent status (i.e., six months or more) as a Typist–Advanced?
Yes
No
I am not a current State of Iowa employee.
08
Do you have a combination of one year of post high school education or full-time work clerical or closely related experience? 30 semester hours equals one year of experience.
Yes - I have the one year of post high school education and/or work experience
No - I do not have the one year of post high school education and/or work experience
09
Are you a current permanent State of Iowa employee (Executive Branch) with current continuous experience in the state executive branch that includes experience equal to eighteen months of work as Clerk, Clerk Advanced, Clerk Specialist, Accounting Clerk 1, 2 and 3, or Storekeeper 1, 2 and 3?
Yes - I am a current State of Iowa employee and have experience of eighteen months in one of the classifications listed
Not applicable - I am not a current State of Iowa employee
I am a current State of Iowa employee but do not have the required time in the classifications identified
10
Do you have one year of full-time work experience in clerical or a closely related work area?
Yes
No
Required Question
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