Job Details

ID #54350430
Estado Iowa
Ciudad Des moines
Fuente Iowa
Showed 2025-08-17
Fecha 2025-08-17
Fecha tope 2025-10-16
Categoría Comercios expertos/artesanos
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Collision Estimator Repair Planner

Iowa, Des moines
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INTERVIEWING FOR AN ADDITIONAL ESTIMATOR/REPAIR PLANNER IN THE OFFICE. PLEASE CALL US AT 515.288.0025 OR STOP BY TO SUBMIT A RESUME OR COMPLETE AN APPLICATION.

Acting as Action Auto Body’s collision estimator/repair planner, you will lead the consumer through getting their vehicle repaired after an accident. The office staff will liaise between the customer, insurance company, or third party, and parts vendors to ensure the repair process is efficient and complete. You must possess strong communication skills to work with our clients one-on-one to guide them through the estimate and repair planning process. You would become an essential voice of Action and demonstrate exceptional customer service skills.

The Collision Estimator Job Description includes, but is not limited to

Inspect vehicles for damage and evaluate using visual inspection, mechanical testing devices, road tests, and information provided by the customer. Evaluate the necessity and cost of repairs. Assist the Office Manager in collecting insurance estimates after reviewing the damage. Meet with customers to discuss damages, repair process timeline, and costs. Create an accurate estimate that details repair and labor costs. Place work orders detailing part replacements and repairs, and enter them into the work management system. Assist office staff in maintaining customer communication and being available to answer questions throughout the repair process. Assist the office in keeping a record of repair details and completing necessary paperwork. Effectively manage multiple repairs simultaneously. Implement an effective quality check process by inspecting repaired vehicles and ensuring the repair meets the required standards. Provide exceptional customer service at all times and create ongoing relationships with customers.

Our hours for this job are flexible: Monday-Thursday - 4-day work week or Monday-Friday 4.5-day work week: high earnings, 401(k), healthcare, bonuses, and other incentives. Please give us a call at 515.288.0225 if interested in discussing this opportunity further.

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